[Guidelines] DOLE Financial Assistance Program for Affected Workers

The Department of Labor and Employment (DOLE) has issued the Department Order No. 209 series of 2020 which aims to provide financial assistance for the affected workers due to COVID-19.

DOLE Order No. 209 s. 2020

In the interest of service and pursuant to Presidential Proclamation No. 922 s. 2020 declaring the State of Public Health Emergency throughout the Philippines due to the Coronavirus Disease 2019 (COVID-19) pandemic and its impact on the country’s economy, DOLE hereby promulgates the following guidelines on the implementation of the COVID-19 Adjustment Measures Program (CAMP).

Read Also: Alternative Work Arrangement for Gov’t Workers | March 16 to April 14, 2020

What is COVID-19 Adjustment Measures Program (CAMP)?

The CAMP is a safety net program that offers financial support to affected workers in private establishments that have adopted the Flexible Work Arrangements (FWAs) or temporary closure during the COVID-19 pandemic.

The CAMP aims to provide financial support to affected workers in private establishments to mitigate the adverse economic impacts and reduction of income brought by the COVID-19 pandemic.

Who are the affected establishments?

These are private establishments that have implemented the FWAs as defined by DOLE Labor Advisory No. 09 s. 2020 (i.e. reduction of workhours/workdays, rotation of workers, forced leave) or temporary closure as mitigating measures due to COVID-19 pandemic.

Who are affected workers?

Affected workers, regardless of status (i.e. permanent, probationary, or contractual) are those employed in private establishments whose operations are affected due to the COVID-19 pandemic. (Based on DOLE Labor Advisory No.12 s. 2020).

Read Also: DOLE Guidelines for Flexible Work Arrangements | Private Sectors


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How much is the DOLE Financial Assistance?

A one-time financial assistance equivalent to P5,000 shall be provided to affected workers in lump-sum, non-conditional, regardless of employment status.


Program coverage is nationwide. (Based on DOLE Labor Advisory No.12 s. 2020).

Requirements for the DOLE Financial Assistance

  • Applicant must be a private establishment that has implemented FWAs temporary closure during the COVID-19 pandemic.
  • Affected establishments must submit the following:
    • Establishment Report on the COVID-19 pursuant to Labor Advisory No. 9 s. 2020.
    • Company Payroll for the month prior to implementation of FWAs or temporary closure

How to Apply for the DOLE Financial Assistance

  1. Applications with complete documentary requirements shall be submitted online to the appropriate DOLE Regional Office or any of its Provincial/Field Offices. (READ: Online Contacts of DOLE Regional Offices)
    • Establishments must accomplish the revised Establishment Form (ERF) (Annex A) particularly the indicated mandatory fields. Company payroll for the month of February or earlier must be submitted along with the accomplished ERF.
  2. Application shall be evaluated by the concerned DOLE Regional Office within three (3) working days from receipt thereof.
  3. The following documents depending on the status of evaluation shall be issued to the applicant by the concerned DOLE Regional Office within three (3) working days through electronic mail from the date thereof:
    • For approved application, a Notice of Approval
    • For denied application, a Notice of Denial

Upon approval of the application, the concerned DOLE Regional Office shall issue the financial support directly to the beneficiary’s payroll account through bank transfer within two (2) weeks upon receipt.

Beneficiaries who receive the financial support are considered to have completed the CAMP. A Notice of Completion shall be issued to the affected establishment within three (3) working days through electronic mail.

PDF Copy of the DOLE Order No. 209 s. 2020

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  1. Good day! Sir/ma’am, papano po yon if yung employer ayaw mag-apply para sa mga trabahador nila? Kawawa na po kasi NO WORK NO PAY po sila at almost 2 weeks na po sila close dahil nga lockdown. Ubos na supply ng pagkain at di rin nabigyan ng relief good kasi pinipili lang ang bigyan. Paano rin po pag walang payroll kasi arawan ang pasahod nila. Sana po matulungan po. Maraming salamat po.

  2. After sending requirements kailan po darating ang 5k na dole assistance?
    My nagsabi kasi na manila part muna uunahin. Thank you and god bless.

  3. Regarding sa financial po bakit po sabi ng coor namin na ang mga nakakapasok lang ngayon ang mabibigyan ang usapan po namin na ayos lang kahit hindi kami makapsok basta yung may mga sasakyan samin like motor ang mkakapasok. Diba dapat meron kami dahil apektado kami no work no pay po kami kaya napakalaking bagay ng yung binibigay ng dole saming hindi nakapasok. Tapos ang sagot lang samin is kahit meron man o wala hindi nila sasabihin tama po ba yun??

  4. how about musician or band members who rely for gigs for daily wage and has no company, will they be included?

  5. Ask ko lang po makakuha rin po ba yung na kaka hired palang..magsisimula na sana mag work pero di natuloy dahil pinasara ang papasukan ko dahil sa lock down..kung di nag lockdown myron sana akong kita araw2x..salamat poh..

  6. Sir isa po akong grab driver wala napo kaming pambili po ng pagkain at apat po ang Anak ko sanay isa rin po akong mabahagiang financial assistance sanay makakaasa po kami

  7. Goodmorning po asked ko lang po..paano po makakapunta sa online application.. isang buwan po kami wala work di pa din po namin nakukuha last sweldo po namin.. wala na po kaming budget/allowance po sa araw araw..naabutan po kami ng lockdown.. matulungan nyo po sana kami sa inyong ayuda ng 5000 sa mga natigil ang trabaho salamat po…

  8. Good afternoon i just wanna ask how about the labandera and also a freelance make up artist pasok ba dito? How can we apply for that if one of the requirements is payroll

  9. Good day po, gusto ko lang po malinawan if makukuha lang po ba namin yong financial assistance ng DOLE if wala na po kaming leave sa company? kasi ang sabi po is mai-aaply lang daw po yon kapag wala ng leave or ayaw ibawas sa leave.tama po ba yon kasi skeletal po yong schedule namin sa work. next question po is yong mga contractual at probitionary po ba automatic maiaapply ng company kasi wala silang leave credit sa company kasi no work no pay na po sila? salamat po

  10. Good noon, May i know if all Driver’s & Helpers are included to the financial assistant, PER TRIP SALARY BASIS?

    Thank you.

  11. Good day po mam sir…. Ung employer nmin tnanong nmin ang sabi kmi dw ang mgpa file. Sbi q hnd po dpt ung hr. Maski ung hr dw sa main d dw nrereply. Pnu po kea un gusto nmin ireklamo kso bka po pg initan kming contractual lng. Sna mbigyan NG aksyon po. Slmat po


  13. This is about 5k financial assistance DOLE offer. I just don’t understand why there are some conditions before an affected worker can get it?

    according to the memo you sent to the companies..a worker can be qualified only to avail it provided no more leave credits will be applied or no leave credits left.

    quarantine period only started last Tue 17/03/20..that’s why it’s not possible that all workers have already used all their leave credits.

    and even we still have said credits..that’s not enough since we don’t know until when this deadly plaque will last?

    if you say no work no pay is qualified then after we consumed all our leave credits. we will also become “no work, no pay workers” and by that time this financial assistance is no longer available.

    So if your office said this is for the welfare of those affected workers, then we are !
    We have families we need to feed and support, so please have a consideration.. i am speaking not only for myself but also for all my colleagues in the industry.

    So it’s like we make us feel unfair to all of us who still have leave credits not to receive said financial assitance from the Government.

    Hoping this will call the attention of the concerned authorities.

  14. Meron po bang matatangap ang jeepney driver na natigil sa pgpasada at San eto kuning o San mgaply pra mkakuha ng financial support dhil wla rin kming nkukuha na khit anung support pgkain medicine o grocery wla po pls help us

  15. Good day po ung agency po kasi namin regarding s 5k on process nadaw po pero until now wala pong update samin at ung 13th month po namin na minandatory ni pres.Du30 ndi rin po nila ibbigay bale ung ginawa po nila pasasahurin nalang daw po nila kme every week until matapos ung lockdown pero cash advance daw po un ikakaltas un samin pag normal na ung pasok ..

    Dba po pwdi namin cla ireklamo dahil ndi naman po yan yung utos ni pres.Du30

  16. Dear Sir / Madam,
    I would like to ask your good office if we can avail this benefit from DOLE. We are small Company in the garment industry and we are now force to Closed and No Operation for Health Safety of our Employees. OUr Phil. President R. Duterte and Our Local Government Issued a guidelines for the Pandemic happening around the globe the COVIT-19 as all we know. And I am force to send this email our employees wants to continue working because of financial support for their everyday living and for their family too. Iam force to write this e-mail to your good office because I want to help them in a small way that I can do. We are a Small Scale Company and seeking your help, if they can avail this financial assistance from program from DOLE.
    Hoping for your immediate reply and for the requirements needed to avail this said program.
    Thank You and Best Regard.

  17. Is their a exact date of submittion of.the requirements?? Our office staff that have the accountability on those papers needed (payroll) cantgo to the office because she loved at laguna.. Can we pass those.requirements after enhanced quarantine?

  18. Good day maam/sir. Ask ko lang po kung pwede namin ireklamo yung agency or employer namin about sa prograM nyO na 5k financial assistance para sa lahat ng apektado ng covid19. Wala pa po kasi silang ginagawang aksyon sa ngayOn. Ang dahilan po nila matagal daw aNg prOseso at saradO daw ang branch ng dole e samantalang online po ang pag process nito di po ba? At isa pa po nilang dahilan dahil hindi pa daw po namin ramdaM yung crisis dahil may sasahurin naman daw po kami nitong darating na march 25. Tama po ba yung mga dahilan nila?? Sana po matulungan nyo kaming mga empleyado na umaasa sa ibibigay ninyo. Maraming salamat po.

  19. Good morning,May i ask what are the DOLE website in REGION 10?Purpose pass application financial assiatance.


  20. Is self-employed qualified also for this? Because one of the requirements is the company payroll which I do not have.

  21. Good day! Gusto lng po namin sana malaman kung pano po yung mga hindi pa regular sa trabaho? pano po kaming mga probationary? Kasalukuyan po kaming mag e’skeletal workforce sa kompanyang tinatrabahuan namin. Tanging mga regular employees lng po yung may mga sahud. pano po kami?In every 1 week we only have 3 days to work. Pano napo yung mga pangangailangan namin pati sa pamilya namin? We are under NO WORK, NO PAY.

  22. Hi! I just want to know if working as a receptionist in a condominium building considered working in a services industry. Our employer is asking us to work even though there is community quarantine. Even if we want to, there is no public transportation.

    Please reply.

    Thank you.

  23. what about the PRIVATE MICROFINANCE SECTORS? can this company Avail the ASSISTANCE, because we are also suspended, and no work no pay is our POLICY.

  24. Sir/Ma’am,
    Good day.
    Isa po sa mga trabahador ang aking asawa na kasalukuyang nagbubukas pa ngayon ang kompanya na kanyang pinagtatrabahuhan ang hiling ko Lang po sana na sana may “double pay” po sa kanyang sweldo kasi Hindi na po nila alam na kada araw iba ibang Tao Ang kanilang nasasalimunga at Hindi po Rin nila alam Kung ang kanilang costumer ay positive na sa convid at lalong Lalo na Hindi namin Alam na Ang among mga asawa sa kanilang pag uwi sa Amin bahay ay positive na sila..
    Yan Lang po Ang aking ma ekokomento.
    At maraming salamat.
    (“Sa supermarket po nagtatrabaho Ang aking asawa dito sa Cagayan de Oro city”)

  25. Paano naman yung mga empleyado ng supermarket /immortal na pinapapasok sa trabaho pero hindi makapasok dahil walang masakyan ?

  26. Good day! My dad is a laborer under DPWH here at Tuba, Benguet. However, they were still tasked to work amid the quarantine. Aren’t they also considered to stay at home during the quarantine? Am just worried of my dad and his co-workers’ health due to the COVID-19.

    Am really hoping to your consideration. Thank you and God bless.

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