As additional precautionary measures following the country’s pandemic-related protocols, the Social Security System (SSS) implemented a new coding scheme for all allowed walk-in transactions done inside any of the SSS branches.
Starting October 19, the members, employers, or any SSS visitors shall only be allowed inside the SSS offices once a week, depending on the last digit of their SS number or Employer (ER) ID Number.
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The new SSS scheme is as follows:
|Last digit of SS or ER Number||Transaction Day|
The Number Coding was enforced to control the volume of people inside the SSS branch.
What are the allowed transactions?
The new coding scheme is only for the following transactions:
- Contribution payment and loan amortization;
- Personal appearance as a requirement for online SS Number application;
- UMID Card pick-up;
- Submission/presentation of the original copies of documentary requirements for claim application; and
- For funeral or death claims, the claimant shall base the schedule according to the deceased’s SS number.
- Other valid reasons.
For other SSS transactions not mentioned above, the members may do the following:
- Do the online transaction;
- Submit hard copies of documents through the respective dropboxes in SSS branches; or
- Contact the nearest SSS branch.
SSS Coding Scheme | Branches Covered
The Number Coding System is implemented in the following branches:
- All NCR branches;
- Cagayan de Oro
In the event that the transaction day falls on a non-working holiday or experienced a system downtime or offline, the members may do any of the following options:
- Go back to the next week’s scheduled day;
- Schedule an appointment with the bank on the fastest day you may return to complete the transaction; or
- Patiently wait for the system to go online.
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