Contact Center Services NC II Free Training | TESDA Scholarship with Allowance

There is an ongoing TESDA Scholarship for Contact Center Services NC II. This is 100% free training with allowance.

What is Contact Center Services NC II?

It is one of the short courses that is offered by Technical Education and Skills Development Authority (TESDA) regarding customers interaction and assistance via phone. It will give competencies to interact with customers to provide information about products and services. It also covers handling of customer’s complaints, inbound customer service, order taking and inquiry response handling, and outbound telemarketing.

A person who has achieved this qualifications can be employed in any or more of the following:

  • Inbound Contact Center Service Agent
    • Sales
    • Customer Service
    • Technical Support
    • IT Helpdesk
  • Outbound Contact Center Service Agent
    • Sales
    • Survey
    • Collection

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Requirements for the TESDA Scholarship

  • Preferably Unemployed
  • At least High School Graduate
  • Two (2) Valid IDs
  • Birth Certificate or Marriage Contract (if married)
  • Diploma/ TOR/ Form 137

Official Announcement from TESDA

TESDA Scholarship Contact Center Services NC II

This is an announcement from the Facebook Page of TESDA National Capital Region under Navotas Training Institute. The Contact Center Services NC II will commence for 144 training hours. The following are the benefits of enrolling to this free training:

  • 100% Free Training
  • 100% Free Institutional Assessment
  • With Training Allowance
  • With Training Certificate

How to Enroll to Contact Center Services Training?

This is only for a limited slot. All you need to do is to register to this Google Form Link. Make sure to choose Contact Center Services Levell II as the course to enroll.

Navotas Training Institute TESDA

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If you have inquiries, you can contact TESDA Navotas Training Institute at 8292-2183 or email them at [email protected]. You can also visit their physical location at C3 Rd. Corner Virgo Drive, Brgy. NBBS Kaunlaran, Navotas City.


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